Product Profile

This software is an easy-to-use, Windows-based courier operations solution specifically designed for the courier, messenger, expediting and distribution industries. This software automates the front office, back-end business and in-field courier processes, including online customer order entry, accounts receivable, real-time delivery tracking, and account information.

This software uses wireless two-way data technology (WAP, BlackBerry® or Windows Mobile) to enable dispatchers to wirelessly send detailed order information to a driver's device. Drivers can view and interact with the information on their device and keep dispatchers up to date by remotely updating the status of pickups and deliveries.

Customers of This software-enabled companies can enter and track their orders online and receive real-time email notifications of completed deliveries.

How This software Works

The This software product consists of three main components:

1. Operations component
2. Web Component
3. Two-way data component

The operations component is a client/server Windows/SQL Server 2000-based application that manages all aspects of operations, including dispatch, customer service, order entry, and A/R, and produces a variety of management reports

The web component enables customers of a courier company to perform a variety of 'self-service' tasks online. Using the This software web component, customers can enter and track their orders, receive real-time email or fax notifications of completed deliveries, view their invoices, search their order history, and obtain price quotes.

The two-way data component enables dispatchers to send detailed order information to a driver's mobile device. Drivers use their mobile devices to accept new job notifications and to update dispatchers about the status of deliveries as they occur.

Features

• Automated customer management
• Internet-based order entry and delivery tracking
• Real-time driver management and dispatching
• Driver settlements and sales commissions
• Automated account collections
• Accounts receivable and billing
• Sophisticated order rating
• Comprehensive reports
• Automate scheduled orders

Benefits